Returns will be accepted for 100% of purchase price within 3 days of receipt of display. You must email us directly for all return requests. Buyer is responsible for Return Shipping, and is subject to a 15% restocking fee upon inspection.
Non-custom products are shipped within 24 hours. Additional shipping charges may apply for other products, and/or Rush orders. To better serve our customers, we ship products from Tennessee, Seattle, and Los Angeles, allowing products to generally arrive anywhere in the continental U.S. within 2-5 business days.
Some orders may be subject to sales tax depending on the items purchased and location it's shipping too. Please use our shipping estimator in the shopping cart or contact your sales rep for inquiries regarding sales tax. Note that we are an "Online-Store" only, and do not allow orders to be picked up. There is no Will call, and all orders are shipped directly from our distribution centers.
Our products are lightweight, and equipped with wheels, allowing us to ship directly to a trade show, or ship directly to your hotel. Depending on the product, most of our displays are made to enhance portability, and can be checked on to most airlines as luggage.